Customer Service Representatives Jobs Pay in Syracuse, NY
Average Hourly Pay
$24.32
24.0%Below national average
Range: $23.16 – $25.48
Average Annual Pay
$50,581
24.0%Below national average
Range: $48,173 – $52,990
Customer Service Representatives Salary Range in Syracuse, NY
Your level of experience is a key factor in determining your earning potential. Here's what you can expect at different career stages:
Entry Level
0-2 years
Hourly Rate
$20.67/hr
Range: $19.69 – $21.66
Annual Rate
$42,994
Range: $40,947 – $45,042
Mid level
3-5 years
Hourly Rate
$24.32/hr
Range: $23.16 – $25.48
Annual Rate
$50,581
Range: $48,173 – $52,990
Senior level
6+ years
Hourly Rate
$27.97/hr
Range: $26.63 – $29.30
Annual Rate
$58,168
Range: $55,399 – $60,938
Customer Service Representative Role and Responsibilities in Syracuse, NY
Customer Service Representatives professionals are the face of retail businesses, helping customers find products and providing excellent service. They drive sales, maintain store presentation, and ensure positive shopping experiences.
Responsibilities
- •Assist customers with product selection
- •Process transactions accurately
- •Maintain store cleanliness and organization
- •Stock and arrange merchandise
- •Meet sales goals and targets
- •Handle customer inquiries and complaints
Skills
- •Customer service excellence
- •Sales and persuasion
- •Communication skills
- •Product knowledge
- •Cash handling
- •Problem-solving
Qualifications
- •High school diploma preferred
- •Previous retail experience helpful
- •Flexible schedule availability
- •Ability to stand for extended periods
FAQs about Customer Service Representative in Syracuse, NY
How much does a customer service representative make in Syracuse, NY?
The average customer service representative salary in Syracuse, NY is $24.32 per hour, or about $50,581 per year.
What is the typical pay range for customer service representatives in Syracuse?
Customer service representatives in Syracuse typically earn between $23.16 and $25.48 per hour, or $48,173 to $52,990 per year.
How does experience affect customer service representative pay in Syracuse?
Customer service representative pay generally increases with experience in Syracuse. Entry-level roles earn less than mid-career and senior roles, with senior pay reaching about $27.97 per hour.
Is customer service representative pay in Syracuse higher than the national average?
Customer service representatives in Syracuse are listed as earning 24.0% below the U.S. average for this role.
How does Syracuse compare to New York for customer service representative pay?
The average customer service representative salary in New York is $24.32 per hour, which is about the same than Syracuse.
How does Syracuse compare to nearby cities for customer service representative pay?
Syracuse can pay more or less than nearby cities depending on local demand, employer mix, and cost of living. Nearby salary comparisons on this page help show how customer service representatives pay varies across the region.
What does a customer service representative do in Syracuse, NY?
Customer service representatives in Syracuse, NY typically assist customers with product selection, process transactions accurately, and maintain store cleanliness and organization.
What skills and qualifications are common for customer service representatives?
Common qualifications for customer service representatives include high school diploma preferred, previous retail experience helpful, and flexible schedule availability. Important skills often include customer service excellence, sales and persuasion, and communication skills.
