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Customer Service Representatives Salaries

in Indianapolis-Carmel-Greenwood, IN

Average Hourly Pay

$23.17
45.9%Above national average

Range: $22.07 – $24.28

Average Annual Pay

$48,201
45.9%Above national average

Range: $45,906 – $50,496

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Salaries for Customer Service Representatives near Indianapolis-Carmel-Greenwood

Similar positions in nearby locations 100 miles

How much do Customer Service Representatives make?

Your level of experience is a key factor in determining your earning potential. Here's what you can expect at different career stages:

Entry Level

0-2 years

Hourly Rate

$19.69/hr

Range: $18.76 - $20.64

Annual Rate

$40,971

Range: $39,020 - $42,922

Mid level

3-5 years

Hourly Rate

$23.17/hr

Range: $22.07 - $24.28

Annual Rate

$48,201

Range: $45,906 - $50,496

Senior level

6+ years

Hourly Rate

$26.65/hr

Range: $25.38 - $27.92

Annual Rate

$55,431

Range: $52,792 - $58,070

Customer Service Representatives job description

Customer Service Representatives professionals are the face of retail businesses, helping customers find products and providing excellent service. They drive sales, maintain store presentation, and ensure positive shopping experiences.

Responsibilities
  • Assist customers with product selection
  • Process transactions accurately
  • Maintain store cleanliness and organization
  • Stock and arrange merchandise
  • Meet sales goals and targets
  • Handle customer inquiries and complaints
Skills
  • Customer service excellence
  • Sales and persuasion
  • Communication skills
  • Product knowledge
  • Cash handling
  • Problem-solving
Qualifications
  • High school diploma preferred
  • Previous retail experience helpful
  • Flexible schedule availability
  • Ability to stand for extended periods
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