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Customer Service Representatives Salaries
in Grand Rapids-Wyoming-Kentwood, MI
Average Hourly Pay
Range: $21.77 – $23.95
Average Annual Pay
Range: $45,282 – $49,810
Salaries for Customer Service Representatives near Grand Rapids-Wyoming-Kentwood
Similar positions in nearby locations 100 miles
Alabama, AL
$20.15
11.9%Lower than Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI
Alaska, AK
$23.84
4.3%Higher than Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI
Arizona, AZ
$23.12
1.1%Higher than Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI
Arkansas, AR
$20.45
10.5%Lower than Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI
California, CA
$26.80
17.2%Higher than Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI
How much do Customer Service Representatives make?
Your level of experience is a key factor in determining your earning potential. Here's what you can expect at different career stages:
0-2 years
Hourly Rate
$19.43/hr
Range: $18.50 - $20.36
Annual Rate
$40,414
Range: $38,490 - $42,339
3-5 years
Hourly Rate
$22.86/hr
Range: $21.77 - $23.95
Annual Rate
$47,546
Range: $45,282 - $49,810
6+ years
Hourly Rate
$26.29/hr
Range: $25.04 - $27.54
Annual Rate
$54,678
Range: $52,074 - $57,281
Customer Service Representatives job description
Customer Service Representatives professionals are the face of retail businesses, helping customers find products and providing excellent service. They drive sales, maintain store presentation, and ensure positive shopping experiences.
- •Assist customers with product selection
- •Process transactions accurately
- •Maintain store cleanliness and organization
- •Stock and arrange merchandise
- •Meet sales goals and targets
- •Handle customer inquiries and complaints
- •Customer service excellence
- •Sales and persuasion
- •Communication skills
- •Product knowledge
- •Cash handling
- •Problem-solving
- •High school diploma preferred
- •Previous retail experience helpful
- •Flexible schedule availability
- •Ability to stand for extended periods
